Welcome to Amozon Hosting! We strive to provide exceptional web hosting services to our customers. However, we understand that situations may arise where you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are issued for our services.

1. Money-Back Guarantee

We offer a 30-day money-back guarantee on all shared hosting plans. If you are not satisfied with our services for any reason within the first 30 days of your subscription, you are eligible for a full refund of the hosting fees.

Exclusions:

• Domain registration fees

• Setup fees (if applicable)

• Add-on services, including SSL certificates and third-party integrations

These exclusions are non-refundable, as they involve costs that we cannot recover.

2. Refund Eligibility

Refunds will be issued under the following conditions:

• The request is made within the applicable refund period (30 days for shared hosting plans).

• The service is canceled through your account dashboard or by contacting our support team.

• The account is in good standing and has not violated our Terms of Service.

3. Non-Refundable Services

The following services are non-refundable:

• Domain name registrations, transfers, or renewals

• Dedicated server hosting

• VPS hosting

• Custom configurations and professional services

• Monthly subscription plans after the first 30 days

4. Refund Request Process

To request a refund:

1. Log in to your account on www.amozonhosting.com.

2. Navigate to the support section and submit a refund request ticket.

3. Provide your account details and reason for the refund request.

Our billing team will process your request and notify you of the outcome within 7 business days.

5. Payment Methods

Refunds will be issued to the original payment method used at the time of purchase. Please note that:

• Refunds to credit/debit cards may take 5-10 business days to appear in your account, depending on your bank.

• Payments made via PayPal or other online payment systems will be refunded directly to your PayPal account or the equivalent.

6. Cancellation of Services

If you wish to cancel your hosting service, please do so through your account dashboard or by contacting our support team. Cancellation requests must be made before the renewal date to avoid automatic charges.

7. Changes to This Refund Policy

Amozon Hosting reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically to stay informed of any updates.

If you have any questions about this Refund Policy, please contact us at:

Amozon Hosting Support Team Email: support@amozonhosting.com
Website: www.amozonhosting.com

Thank you for choosing Amozon Hosting. We value your business!